Terms of Service

Last updated: 11th March, 2026

These Terms of Service govern your use of the website operated by VESTA CONSTRUCTION GROUP PTY LTD trading as RBX Results ("we", "us", "our"). By accessing or using this website, submitting an enquiry, booking a call, purchasing a service, or otherwise engaging with us, you agree to these Terms.

If you do not agree, do not use this website.

1. Who we are

This website is owned and operated by VESTA CONSTRUCTION GROUP PTY LTD trading as RBX Results.

Business name: RBX Results
ABN: 76 631 441 266
Email: rickson@rbxresults.com
Website: https://rbxresults.com/

We are based in Australia and may provide services to clients in Australia and internationally.

2. What this website is for

This website is intended to:

  • Provide information about our services

  • Allow potential clients to contact us

  • Allow users to request audits, quotes, or consultations

  • Publish general marketing, SEO, paid ads, and business-related information.

Nothing on this website is legal, financial, or professional advice specific to your situation unless we have formally engaged with you in writing.

3. Eligibility and use

You may use this website only for lawful purposes.

You must not:

  • Use this website in any way that breaches any law or regulation

  • Attempt to gain unauthorised access to the website, server, forms, accounts, or related systems

  • Copy, scrape, reproduce, republish, or exploit website content for commercial use without written permission

  • Interfere with the website’s operation, security, or availability

  • Submit false, misleading, or spam enquiries

  • Use this website to harass, abuse, threaten, or impersonate anyone

We may suspend, restrict, or block access if we believe someone is misusing the website.

4. Service information

We provide services including local SEO, Google Business Profile work, website on-page improvements, citations, and paid advertising support for businesses in Australia and internationally. The exact scope of any work depends on the written agreement, proposal, invoice, onboarding message, or other written confirmation between us and the client.

Website content is general in nature. Service descriptions, examples, outcomes, timelines, and references to rankings or performance are illustrative unless we have expressly agreed otherwise in writing.

5. No universal guarantee of results

Marketing results vary.

We do not guarantee the following unless explicitly stated:

  • Specific rankings unless expressly stated in a written offer

  • A fixed timeframe for results unless expressly stated in a written offer

  • Lead volume, sales volume, revenue, conversion rates, or return on ad spend

  • Results where performance depends on third-party platforms, algorithm changes, competition, proximity, reviews, client response time, website condition, access delays, or inaccurate business information

Where we make a specific written offer or guarantee, that offer applies only to the scope, keyword, platform, area, and conditions stated in that offer.

6. Local SEO and platform dependency

A large part of our work involves third-party platforms, including Google and advertising platforms.

You acknowledge that:

  • search rankings and map rankings can change at any time

  • Google Business Profile visibility is influenced by factors outside our control, including proximity, competition, profile suspensions, edits by Google, edits by users, reviews, and algorithm changes

  • paid ad performance can be affected by budget, competition, landing page quality, tracking quality, seasonality, and platform decisions

  • third-party platforms may change features, policies, pricing, delivery, or account access without notice

We are not liable for losses caused by third-party platform outages, suspensions, policy changes, ranking shifts, rejected ads, disabled profiles, or similar events outside our direct control.

6A. International clients and cross-border services

We may provide services to clients in multiple countries and jurisdictions.

You acknowledge and agree that:

  • You are responsible for ensuring your business, website, advertising, offers, claims, licences, and operations comply with the laws, regulations, and industry rules that apply in your own jurisdiction

  • We do not warrant that our website, services, content, recommendations, or deliverables are compliant with every law or regulatory framework in every country

  • Any guidance we provide is general marketing guidance unless we expressly agree in writing to provide jurisdiction-specific compliance support

  • You are responsible for obtaining your own legal, tax, or regulatory advice where needed

We may refuse, limit, or discontinue services where we believe a jurisdiction, industry, platform, or compliance requirement creates unreasonable legal, operational, payment, sanctions, fraud, or reputational risk.

7. Client responsibilities

If you engage us, you agree to provide accurate information and reasonable cooperation.

This includes, where relevant:

  • Accurate business details

  • Access to your Google Business Profile, website, analytics, ad accounts, or other required systems

  • Timely feedback and approvals

  • Confirmation that the services, service areas, and business information we publish are accurate

  • Lawful ownership or permission to use any photos, logos, content, testimonials, or other assets you provide

We are not responsible for delays or reduced performance caused by missing access, delayed approvals, inaccurate information, or a client’s failure to implement agreed actions.

8. Quotes, proposals, invoices, and scope

Any quote, proposal, pricing page, voice note, email, direct message, invoice, or onboarding document issued by us forms part of the commercial understanding between us and the client.

If there is any inconsistency between these Terms and a specific written proposal or invoice, the specific written proposal or invoice will apply to the extent of that inconsistency.

Unless otherwise stated:

  • Taxes, duties, VAT, GST, withholding taxes, transaction fees, bank charges, or similar charges are the client’s responsibility unless expressly stated otherwise

  • Work begins only after acceptance and payment as required

  • Scope is limited to what was expressly agreed

  • Anything outside scope may require a separate quote or variation

9. Payments

Unless otherwise agreed in writing:

  • Fees must be paid by the due date stated on the invoice/agreement/in agreement as talked in the partnership

  • Upfront work may require payment before commencement

  • Ongoing work may be paused if invoices become overdue

  • Late or failed payment may result in suspension of services, withholding of deliverables, or cancellation of future work

Payments made are generally non-refundable once work has commenced, except where required by Australian law or where we agree otherwise in writing.

Nothing in these Terms excludes rights that cannot be excluded under the Australian Consumer Law.

10. Refunds and Australian Consumer Law

Nothing in these Terms excludes, restricts, or modifies any rights or remedies that cannot lawfully be excluded under applicable law.

If you are entitled to protections under the Australian Consumer Law, those protections continue to apply.

Where the law allows us to do so, our liability is limited to re-supplying the relevant services or paying the cost of having those services supplied again.

11. Intellectual property

Unless otherwise stated, all content on this website is owned by or licensed to us. This includes text, branding, frameworks, graphics, layouts, downloads, documents, videos, prompts, and other material.

You must not reproduce, adapt, distribute, publish, sell, or commercially exploit any part of this website without our prior written consent.

If you engage us and provide content, assets, or instructions to us, you grant us a non-exclusive licence to use those materials for the purpose of delivering the agreed services.

Unless otherwise agreed in writing:

  • We retain ownership of our internal systems, frameworks, processes, templates, prompts, checklists, and methodology

  • Full ownership of final client-specific deliverables transfers only to the extent stated in the relevant agreement

  • We may retain general know-how, learnings, and non-confidential methods used in delivering the work

12. Website content accuracy

We try to keep website content accurate and current, but we do not promise that all content will always be complete, current, or error-free.

Information may change without notice.

You should not rely on general website content as a substitute for tailored advice.

13. Third-party links and tools

This website may contain links to third-party websites, software, booking tools, analytics services, payment processors, or platforms.

We do not control those third parties and are not responsible for their content, availability, privacy practices, security, or performance.

Your use of third-party websites or tools is at your own risk and may be subject to separate terms.

14. Testimonials, examples, and case studies

Any testimonials, examples, past results, screenshots, ranking examples, or case-study references on this website are examples only.

They are not a promise that the same outcome will happen for every business.

Results depend on variables including location, competition, proximity, niche, website condition, offer quality, review profile, budget, compliance, and client follow-through.

15. Acceptable enquiry and communication conduct

By contacting us through this website, you agree that:

  • The information you provide is accurate

  • You will not send abusive, unlawful, misleading, or unsolicited bulk communications

  • You will not impersonate another person or business

If you submit your contact details, you consent to us responding to your enquiry and sending communications reasonably related to that enquiry or our services, subject to applicable Australian law.

16. Privacy

Your use of this website is also subject to our Privacy Policy.

If you submit personal information through this website, we will handle it in accordance with our Privacy Policy and applicable privacy laws.

You acknowledge that personal information may be processed, stored, or handled in countries other than your own depending on the systems and service providers we use.

17. Limitation of liability

To the maximum extent permitted by law, we exclude liability for any indirect, incidental, special, or consequential loss, including loss of profit, loss of revenue, loss of opportunity, loss of data, or business interruption arising from or connected with:

  • Use of this website

  • Reliance on website content

  • Inability to access the website

  • Third-party platform issues

  • Delays, interruptions, malware, unauthorised access, or technical failures

  • Marketing or advertising performance

To the extent liability cannot be excluded, it is limited as set out in these Terms and as permitted by law.

18. Indemnity

You agree to indemnify us against claims, losses, liabilities, damages, costs, and expenses arising from:

  • Your misuse of the website

  • Your breach of these Terms

  • Your infringement of another person’s rights

  • Content, assets, instructions, or information you provide to us that are inaccurate, unlawful, or infringing

19. Termination or suspension

We may suspend or terminate access to this website or decline enquiries at our discretion, including where we reasonably believe there has been misuse, unlawful conduct, abuse, security risk, non-payment, or conduct inconsistent with these Terms.

Any clauses that should reasonably survive termination will continue to operate, including clauses dealing with payment, liability, intellectual property, indemnity, and governing law.

20. Changes to these Terms

We may update these Terms from time to time.

The updated version will apply from the date it is published on this website, unless otherwise stated.

Continued use of the website after changes are published means you accept the updated Terms.

21. Governing law

These Terms are governed by the laws of New South Wales, Australia, unless mandatory laws in another jurisdiction apply and cannot lawfully be excluded.

You submit to the non-exclusive jurisdiction of the courts of that State or Territory and any applicable Australian courts.

22. Contact

For questions about these Terms, contact:

RBX Results / VESTA CONSTRUCTION GROUP PTY LTD
Email: rickson@rbxresults.com
Website: https://rbxresults.com/